We offer 2 easy enrollment options
- Order online at universitycleanersonline.com
- Call us at 540.464.6900
University Cleaners has partnered with Washington and Lee University to provide pick-up and delivery laundry service to your son/daughter's dormitory, fraternity, or sorority house every week for the entire school year for only $585. The service includes 15 pounds of casual clothing, including bed and bath linens, washed, dried, folded and delivered promptly.
Laundry Service follows the undergrad academic calendar. The first pick up will be the Monday of the first full week of classes. If you arrive early and have clothes to be laundered before service has begun, simply drop it off at either of our locations. This laundry will be charged separately from laundry service at a rate of $1.50 per pound and can be charged to your account.
We are happy to sign you up at any point in the school year. Please call our office at 540-464-6900 for prorated prices.
Late bags may be dropped off at either of our store locations no later than Tuesday afternoon at 5:30. Bags dropped off later than Tuesday will not be processed until the following week.
During the check in process, our laundry technicians may find a garment that has specific cleaning instructions from the manufacturer. In an effort to provide the highest quality service and to protect your clothing, we separate these garments and process them according to the manufacturer’s instructions on the tag.
Please contact our office to opt out of the dry cleaning portion of the service. If you opt out, any items that are not machine washable and dryer compatible will be separated out and returned to you without being processed.
Laundry Service provides you with 15 pounds of laundry each week of the academic year. This equates to two loads of laundry in a home washer per week. Overage fees occur when a bag exceeds 15 pounds in any given week, the charge for each additional pound of laundry is $1.50/lb. For an additional charge, Professional Dry Cleaning, shirt laundry, and gentle care services are also available to University Cleaners Laundry Services customers and priced on a per piece basis. Once your order has been placed, we will contact you to obtain credit card information for any overage charges and dry cleaning services. These additional charges will be processed on the last business day of the month. Once payment is processed, an itemized statement will be emailed outlining the charges for the month. Credit card information will be kept in an encrypted format with our payment processor.
Please call our Nelson Street office at 540-464-6900 with any questions or concerns. *Please note, dry cleaning and pressed items may be returned on a separate delivery truck from your laundry bundle.*